Frequently Asked Questions

How do I start counseling?

Contact Us or Book a Consultation

You can start by filling out our contact form or using our booking link to schedule a free 15-minute consultation to discuss your needs.

What happens in the first session?

Introduction to Therapy

Your initial session focuses on building a connection and starting your mental health journey. Here’s what to expect:

  • A Supportive Environment: We aim to create a judgment-free zone where you can feel comfortable just as you are.

  • Sharing at Your Comfort Level: You can talk about your reasons for seeking therapy and any goals you have, moving at a pace that feels right for you.

  • Understanding Your Needs: Your therapist will ask you some questions to tailor your care appropriately.

  • Planning Together: You’ll discuss the therapy process, frequency of sessions, and therapeutic techniques.

  • Questions Welcome: Feel free to ask any questions about therapy or your therapist’s approach.

Is insurance accepted?

Insurance Coverage

We accept many insurance plans like UnitedHealth, Aetna, and Cigna. We’ll help verify your coverage before your session and offer out-of-network reimbursement help as well.

How long are the sessions?

Session Times

Standard sessions are 50 minutes. Extended sessions are available upon request.

How often should I attend sessions?

Session Frequency

You will collaborate with your Therapist about the frequency that meets the level of support you need, but we can adjust this based on your specific concerns and goals.

How do I pay?

Payments

Payments are due at the time of service. We accept cards, cash, or online payments via our secure portal.

What if I need to cancel?

Cancellation Policy

Please give us at least 24 hours’ notice if you need to cancel or reschedule to avoid a fee. Cancellations or reschedules with less than 24 hours’ notice will incur a fee of 50% of the session cost. No-shows are charged the full fee.

Is there a sliding scale for payment?

Sliding Scale Payments

We can adjust fees based on your income and needs. Contact us for more details.